Terms of service

Overview

This website is operated by Flora Livings (“we”, “us”, “our”). We provide this site, its information, tools, and services to you (the “user”) conditional on your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you use our Service and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before using the site. If you do not agree to all the terms and conditions, you may not access the site or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store are also subject to these Terms. You can review the latest version at any time on this page. We may update or change the Terms by posting updates to the website. Your continued use of the site after changes are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the online e-commerce platform that enables us to sell products and services to you.

1. Online Store Terms

By agreeing to these Terms, you confirm you are at least the age of majority in your state or territory of residence, or you are the age of majority and have given consent for any minor dependants to use this site.

You must not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction (including copyright laws). You must not transmit worms, viruses, or any code of a destructive nature. A breach of these Terms will result in immediate termination of your access to the Services.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

Your content (excluding credit-card information) may be transferred unencrypted and involve transmissions over various networks or technical adjustments. Credit-card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or its access without our written permission. Headings are for convenience only and do not limit these Terms.

3. Accuracy, Completeness and Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current. Materials are provided for general information only and should not be relied upon as the sole basis for decisions without consulting more complete or timely sources. Any reliance is at your own risk.

This site may contain historical information which is not current and is provided for reference only. We may modify the site contents at any time but have no obligation to update information.

4. Modifications to the Service and Prices

Prices are subject to change without notice. We may modify or discontinue the Service (or any part or content) at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

5. Products or Services

Some products or services may be available exclusively online and may have limited quantities. Returns or exchanges are subject to our Returns Policy.

We have attempted to display product colours and images as accurately as possible, but we cannot guarantee your screen’s display will be accurate. We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction and to limit quantities.

6. Accuracy of Billing and Account Information

We may refuse any order you place. We may, at our discretion, limit or cancel quantities per person, household, or order (including those under the same account, credit card, or address). If we change or cancel an order, we may notify you via the email or billing details provided.

You agree to provide current, complete, and accurate purchase and account information and to promptly update details so we can complete transactions and contact you as needed.

7. Optional Tools

We may provide access to third-party tools that we do not monitor or control. You acknowledge and agree that we provide such tools “as is” and “as available”, without warranties or endorsements. We have no liability arising from your use of optional third-party tools.

8. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and will not have liability for third-party materials, websites, products, or services.

9. User Comments, Feedback and Other Submissions

If you send us submissions (e.g. ideas, suggestions, proposals, or materials), you agree that we may, without restriction, edit, copy, publish, distribute, translate, or otherwise use them in any medium. We are under no obligation to maintain submissions in confidence, pay compensation, or respond.

You agree your submissions will not violate any third-party rights and will not contain unlawful, abusive, or obscene material or malware. You are solely responsible for your content and its accuracy.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies and Omissions

From time to time there may be information on our site that contains typographical errors or inaccuracies. We reserve the right to correct such errors and to update or cancel orders if information is inaccurate, without prior notice.

12. Prohibited Uses

You are prohibited from using the site or its content for unlawful, fraudulent, or harmful purposes, including uploading malware, collecting data without consent, or interfering with security features. We may terminate your use of the Service for any prohibited activity.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. You expressly agree your use of the Service is at your sole risk. Except as expressly stated, the Service and all products are provided “as is” and “as available” without warranties of any kind.

In no case shall Flora Livings, or our directors, employees, affiliates, agents, suppliers, or licensors be liable for any injury, loss, or any direct, indirect, incidental, punitive, or consequential damages of any kind. Where laws do not allow such exclusions, our liability is limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify and hold harmless Flora Livings and our affiliates, partners, officers, agents, suppliers, and employees from any claim or expense (including legal fees) arising from your breach of these Terms or violation of any law or third-party rights.

15. Severability

If any provision of these Terms is unlawful or unenforceable, that provision will still be enforced to the fullest extent permitted by law, and the remainder will remain valid.

16. Termination

These Terms remain in effect until terminated by either you or us. You may terminate by notifying us that you no longer wish to use our Services or when you cease using the site. We may terminate this agreement at any time without notice if you breach these Terms.

17. Entire Agreement

These Terms, together with any posted policies, constitute the entire agreement between you and Flora Livings and supersede prior communications. Any ambiguities shall not be construed against the drafting party.

18. Governing Law

These Terms and any related agreements are governed by the laws of the State of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria.

19. Changes to Terms of Service

You can review the most current version of these Terms at any time on this page. We may update or amend them by posting updates to our website. Your continued use of the site or Service following any changes constitutes acceptance of those changes.

20. Contact Information

Questions about these Terms should be sent to support@floralivings.com.au.